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Privacy Policy

Last updated: March 2024

Summary of how we use your data

  • 1000GBP uses your personal data for the purposes of running and maintaining our website and for the purposes of undertaking our competitions.
  • Data is shared with third party service providers to help us give you the most seamless experience when using our website and entering our competitions.
  • Where we rely on your consent, such as for sending you marketing, you can withdraw this consent at any time.

What does this notice cover?

This policy describes how 1000GBP ("1000GBP", "we" or "us") will make use of your data when you use our website and/or enter our competitions.

It also describes your data protection rights, including the right to object to some of the processing which 1000GBP carries out. More information about your rights, and how to exercise them, is set out in the “Your choices and rights” section.

Personal data we may collect about you

We collect and process personal data about you when you interact with us, our website and our competitions. This includes:


Category Details
Identification Information Your name, password, confirmation you are over 18 years old
Contact Information Your home address, email address and phone number
Payment Details Your payment details, including billing addresses and credit card details, where you make purchases from us
Marketing Information Your marketing preferences, including any consents you have given us
Promotional Information Personal description, photograph and/or video of you
Device and Technical Information Information related to the browser or device you use to access our website and details about your visit to our website
Survey Information

Sometimes, we receive information about you from third parties.

How do we use this information, and what is the legal basis for this use?

We will only use your personal data for the purposes and legal bases set out below:


Purpose Legal Basis
We will collect, use and store your Identification Information, Contact Information and Payment Details to register and create an account on our website and provide you with services and to provide you with purchased question packages. It is necessary for us to process your personal data in order to perform our contract with you, or to take steps at your request prior to entering into a contract with you.
We will collect and use your Identification Information for the purposes of choosing a winner. It is necessary for us to process your personal data in order to perform our contract with you, or to take steps at your request prior to entering into a contract with you. In particular, in relation to using this information for identifying a winner of a competition.
We will collect, use and store your Contact Information to manage our relationship with you. We have a legitimate interest in managing our business and providing services to those who access our website and take part in our competitions.
We will use Identification Information and Device and Technical Information to monitor customer accounts to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law. We have a legal obligation to ensure we are protecting you from such issues.
We have a legitimate interest in preventing and detecting fraud or other wrongdoing.
We will use Identification Information and Device and Technical Information to maintain and protect our website and the services we offer to you, including for troubleshooting and bug reporting purposes. We have a legitimate interest in ensuring the safety and security of our website and the services we offer to you and we use this information to help provide support to you in relation to the issue you’ve contact us about.
We will collect and use your Contact Information and Marketing Information to send you direct marketing in relation to us, our affiliates and carefully selected partners. Your consent.
We will collect and analyse your Device and Technical Information in order to manage and operate our website, including to keep it updated and relevant, to develop our business and to inform our marketing strategy. Your consent if we are undertaking such activities using non-strictly necessary cookies (see Cookie section below).
We have a legitimate interest in operating our site and improving its operation.
We will collect, analyse and store Payment Details to facilitate payment for question packages. It is necessary for us to process your personal data in order to perform our contract with you.
We have a legal obligation to process and store certain financial information associated with purchase you make.
We will collect, use and store your Promotional Information where you are a winner of a competition and we want to use the information for promotional purposes. Your consent if you win and choose to provide this information;
We will collect, use and store your Identification Information and Contact Information to invite you to take part in surveys, reviews and other market research activities that will help us improve our services . Your consent in connection with surveys, where you choose to participate in those surveys and choose to provide us any information.

There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out. Where we process personal data on the basis of a legitimate interest, then – as required by data protection law – we have carried out a balancing test to document our interests, to consider what the impact of the processing will be on individuals and to determine whether individuals interests outweigh our interests in the processing taking place. You can obtain more information about this balancing test by using the contact details at the end of the notice.

How we share your personal data

We may share your data with the following categories of recipients:


Personal Data Category Category of Recipient Why?
Identification Information
Contact Information
Payment Details
Marketing Information
Promotional Information
Device and Technical Information
Third party service providers We employ other companies and individuals to perform functions on our behalf. Examples include website hosting and maintenance, competition winner selection, customer service operations, sending e-mail, processing payments and providing customer service. These include but are not limited to Loqate GBG, Stripe, random picker.com, Microsoft Azure. Contact us if you would like to know more information about what third parties we use.
All personal data categories Prospective Buyer/Seller In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
All personal data categories Regulators, official authorities, and other third parties in relation to legal compliance The police or the government might legally require use to give them personal data to help them with an investigation, or we might be required to give these companies personal data to enforce our terms, address security and fraud, and to protect you.

Where we transfer your personal data

Personal data that we collect from you may be transferred to and stored at a destination outside the UK. Due to the global nature of our business, your personal data will be disclosed to third parties outside of the UK and the EEA.

Where the country outside the UK, EEA or Switzerland is a country which is subject to an adequacy decision by the European Commission, we rely on that adequacy decision of the transfer – for example, for Canada and the United States (when recipients are certified under the EU-US Data Protection Framework).

If we send your personal data to a company which is in a jurisdiction not subject to an adequacy decision, we will rely on UK standard contractual clauses, which require that company to protect your personal data. To the extent required or permitted by data protection law, we may alternatively rely on an appropriate Data Protection Framework certification, a vendor’s processor binding corporate rules and/or other data transfer mechanisms available under UK data protection law.

A copy of the relevant mechanism can be obtained for your review on request by using the contact details below.

Your choices and rights

You have the following rights:


Right Summary
The right of access Enables you to receive a copy of your personal data
The right to rectification Enables you to correct any inaccurate or incomplete personal data we hold about you
The right to erasure Enables you to ask us to delete your personal data in certain circumstances
The right to restrict processing Enables you to ask us to halt the processing of your personal data in certain circumstances
The right to object Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes or profiling for purposes of direct marketing, or where we are performing a task in the public interest - your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us.
The right to data portability Enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

If you wish to exercise any of these rights, please contact us at the contact details set out below.

Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may however have other legal grounds for processing your data for other purposes, such as those set out above.

In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us.

We use automated decision making to ensure we randomise the selection of winners. We use a third-party automated tool to do this to ensure the outcome is fair and we do not allow interference in the process.

If you have unresolved concerns, you have the right to complain to your relevant data protection authority, in the UK that is the Information Commissioner’s Office.

How long we retain your personal data

Where we process account related data, including payments associated with your account, we do this for as long as you are an active user of our website and for 1 year after this.

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period of 7 days after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.

Where we process personal data for site security purposes, we retain it for 3 months.

Where we process personal data in connection with performing a contract or for a competition, we keep the data for 6 years from your last interaction with us.

We may retain personal data for longer periods to the extent required by law to do so.

Cookies

What are cookies?

1000GBP uses cookies on its website. A cookie is a very small text document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Find out more about the use of cookies on www.allaboutcookies.org .

We may also use other forms of technology (such as web beacons and, in apps, software development kits (usually referred to as SDKs)) which serve a similar purpose to cookies, and which allow us to monitor and improve our website. When we talk about, this term includes these similar technologies.

What cookies do we use, what information to they collect and how long are they stored for?

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


Type of cookie Purpose Duration until expiry
Strictly necessary cookies These cookies are required to enable core functionality. Without these cookies, services you have asked for, like adding items to your shopping basket, cannot be provided. If you disable these cookies certain parts of the 1000GBP website will not function for you, for example, adding items to your basket, proceeding to checkout. Up to 1 year
Analytics cookies These cookies help us improve or optimise the experience we provide. They allow us to measure how visitors interact with the 1000GBP website and we use this information to improve the user experience and performance of the website.
These cookies are used to collect technical information such as the last visited [Organisation]Platform, the number of pages visited, whether or not email communications are opened, which parts of our website or email communication are clicked on and the length of time between clicks.
Usually up to 30 days
Functional We may use cookies that are not essential but enable various helpful features on our websites. Usually up to 30 days
cookies For example, these cookies collect information about your interaction with services provided on the website and may be used to remember your preferences (such as your language preference), your interests and the presentation of the website (such as the font size). We will ask for your consent to use these cookies when you request the relevant service.
Advertising cookies We use these cookies to collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. We may share this information with other parties who help manage online advertising – please see the "Third Party" section below for more details. Usually up to 30 days

Third parties

Your use of our website may result in some cookies being stored that are not controlled by us. This may occur when the part of our website makes use of a third-party analytics or marketing automation/management tool or includes content displayed from a third-party website, for example, YouTube or Facebook. You should review the privacy and cookie policies of these services to find out how these third parties use cookies and whether your cookie data will be transferred to a third country. A list of the third parties who place cookies on our website can be found here.

Third party information


Purpose Third party
Undertaking analytics Google Analytics
Marketing Google AdSense
Advertising Google AdWords
Analytics support Hotjar
Marketing and advertising Facebook, Twitter

How do you manage these technologies?

You may adjust, at any time, your cookie preferences here.

Most internet browsers allow you to manage cookie settings or to delete them. Methods vary for doing so, but you can see information about managing cookies at the following links:

Updates to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

Contact us

The data controller for your personal data is 1000GBP. If you have questions about this privacy notice or wish to contact us for any reason in relation to our personal data processing, please contact us at info@1000gbp.com.